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Restaurant Review – Boston Pizza

Today as I was going through the sales fliers figuring out food for the next 9 days a coupon for Pizza Hut fell out, and of course, that made me want pizza.  Pizza is probably my favourite food, and when I was in college I practically lived off of Pizza and Subway.  Since Pizza Hut is a US company, I vetoed the idea, but I looked up a menu for Boston Pizza to see what they offered and to see if I could afford it.  I had about $20 in my paypal account that I was willing to use part of, so I headed across the street to get an individual pizza at Boston Pizza.

I got a few strange looks when I told her I was by myself, but I was seated after a few minutes wait at a very prominent small table for “two” at the front of the restaurant.  I’m used to US restaurants where you get immediately asked what you’d like to drink, so I was surprised when the hostess walked away from me.  I glanced at the menu even though I had checked it out online, and pulled out my book to read.  About five minutes later the waitress came by and took my order. Another five minutes passed before I was brought my beverage, and another ten before I received my pizza. It was about the size of a large dinner plate, larger than a Personal Pan pizza at Pizza Hut (but more than twice as much! My pizza cost $9)…but it was awful. The crust was sickeningly sweet, there was barely any sauce on it, and the cheese tasted funny, but that’s something I’ve actually noticed with all cheese around here – even regular kinds like Mozzarella or Cheddar taste different here. I coated the pizza with fresh Parmesan cheese and dipped the crusts into ketchup to make it tolerable.

I ate two pieces, and figured I’d take the rest and eat it as leftovers once I doctor it up a bit. It took me another 10 minutes, including me starting to read again before the waitress came back to see if I needed anything (like a box?). When I told her I needed a box, she picked up my plate to box it for me and asked me if I needed anything else. I told her no, so she also took my half full glass of iced tea! She quickly returned with my boxed up pizza and bill, and told me she’d “meet me at the front” when I was ready. Problem was, I was ready immediately, and she had gone over to take the order of another table while I walked up to the counter to pay. I had to wait another six or seven minutes before she finally was able to meet me at the front, despite there being several other employees hanging around who saw me. I’m not sure if it’s policy that your server has to be the one to cash you out or if it was just laziness on the other people’s part.

If I was grading Boston Pizza, I think I’d give them a D on food, and perhaps a B- on service. I kind of wish I had just gone to Pizza Hut because now I’m disappointed and still want good pizza! but ‘I won’t go over there, as I really don’t have the money to do it…I’m still trying to figure out how I’m going to stretch my cash to include food for 9 days plus cab fares on the day I leave!

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